Testimonials

Hear what happy residents and their families have to say about their experience at Complete Care.
Hi Nate,
Just want to thank you for the care my husband, Alvin (Room 123) received while at Green Acres… most of the staff was very caring and it helped so much…unfortunately, he is now on hospice and we are just hoping for the best…best luck to you and your staff and please remember that it makes all the difference to all concerned when you know that your loved ones are cared for.

Sincerely, Genevieve M. Walck
Thanks

Dear Complete Care at Green Acres Staff,

My brother-in-law, RIchard Schioppa was a patient at your facility for seven weeks beginning in September, 2018 and then again for a much longer stay beginning in July of 2019. After the first experience he could not wait to leave the hispital and return to Green Acres again. While he was with you he received superb, personalized care from your fine staff and really enjoyed the food.

I know that I will be missing some names of note but must risk that in order to sincerely thank those who stood out for us all. First, Amy Vowell worked tirelessly on Richard’s behalf within the limited medical insurance frameworks of today. She held meetings with the staff, Richard, and the family, helped us locate a home health aid, and enlisted the assistance of physicians in our appeals for a longer stay. We really spent a great deal of time with her and in each instance Amy was just was cheerful and helpful as anyone could ask for. I should also mention that often, when working with Amy, Danielle would be there in the office, or int he hallways, and always spoke with us as if we were “old friends”.

Eric Hordyk was often Richard’s nurse and no matter what I asked he had the answer. He was very kind to Richard, knew the details of his case and was pleasant to us as well as to Rich. The unit head who I know only as Tim actually hugged me when Rich returned from Community to your care. In stressful times such kindness and competence take on greater meaning. Thank you both.

Each time (3 times in all) Richard was a patient at Green Acres he was fortunate enough to have Chris and Germaine, your very special physical therapists, as his “support staff” to see him through whatever protocols were necessary to get him back on his feet. Chris and Germaine did not limit their efftors to the strictly prescribed regimens associated with physical therapy, they even helped Richard with some of his more basic needs right there in his room, all the while assuring him that he was “moving forward” with his therapeutic program. How can we ever thank them enough?

Each day when I went to visit Richard your receptionists were cordial and helpful. It is a lovelu way to begin each visit. I was especially happy to see Gina on duty with her bright smile and cheery greeting. She is a pleasure.

All of these things matter so much when a patient is suddenly thrown into a pattern of illness and an inablility to manage their own affairs. The family, too, is dealing with these many aspects of the patient’s needs and you made it easier for each of us.

Thank you! Thank you! Thank you!

Sincerely
Barbara Schioppa
(Richard’s sister-in-law)

To Nate & other Managers & Directors of Complete Care at Green Acres and ALL ITS STAFF,
I recently had the experience as a patient in your facility (Aug 5-19). You entire staff is A+ rated. Every staff member who entered my room was prompt, professional, polote, caring and exhibited dedication to their position on your staff.

After a few days I began to compile names as they were repeat staff members. This list is by no means complete – remember, I stressed ALL. However, some went that extra mile and impressed.

Nurse: Sara Smith (over a week)

Assistant Nurses: Justine, Philomena, Jason, Angie, Nicole, Christine, Judy, etc.

Director of Marketing: Robin Rinna

Therapists: Megan & Rachel

Activity: Karen C. and Gloria W.

Housekeeping: Richard Wilson

All of the above contributed to Complete Care being a “5 Star: facility.

NATE: Your daily walk through the rooms and sincerely asked if “all was well” and anything unsatisfactory is part of your “5 Star” facility. Nate, you are a diamond.

Thank you ALL. “Bless you.”

Sincerely,
Maryanne

From our very first contact, I felt a trust in Green Acres. The staff from all the professional staff to the receptionists, activity people, aides and service people were always caring and respectful to us and each other.

Even when the going got rough you all worked hard to help with Bill. I am so very grateful. Special thanks to Bill’s “buddy” Chandra.

Marcie Carl

Hi Robin

“I am so lost for words right now, I just received the beautiful heartwarming gift in the mail from you, Efraim, Tara and Michelle and each and every angel there at Complete Care at Green Acres…. my heart was shattered with the loss of Pop, then exactly 100 days later he finally came and welcomed her with open arms. My heart is broken that now both of them are gone from this world we call our “Life”. But I’m hoping they are dancing and singing together, with clear minds and no pain or illnesses.

Both Mom and Pop were my world, and with that in mind, I would never had wanted anyone to care for them other than Complete Care at Green Acres….. each and everyone of you were so special to all of us and we were the privileged ones to have you all as OUR FAMILY.

I am sooooo sorry that I didn’t reach out to each and everyone of you prior to this…… but I don’t have many words before I start crying…… they say time heals, and I’m looking ahead to that time, but right now it is sooooooo foggy ahead, it’s hard to see. Words will never express my love and gratitude to each one of you there…..I know the sun will shine and I will plan and make a day to come see each and everyone of you…… that Loved Mom and Pop nearly as much as I did. I know they, along with myself, husband and boys, TRULY LOVED AND APPRECIATED EACH AND EVERY ONE OF YOU…..And please tell Michelle, Tara, and the whole staff there, That Pooh Bear went with Mom….. and every time they either see Pooh Bear or a Rubber Band, say Hi to Mom and Pop….They are right there, walking beside you, every step of the way….”

Forever in My Robin,
Deneen

Dear Efraim,

Thank you very much for your generosity and kindness through arranging the transportation to and from the church on our wedding day. It meant the world to us having our Grandma there to witness our marriage and celebrate a very special moment in our lives. We really appreciate you making that happen and cannot thank you enough.

With gratitude,
Deena and Joe

I would like to thank everyone for the outstanding care given to me as a patient. Nurses Angelo and Rachel were exceptional. Aids Fem, Nadine and Vanessa provided excellent patient care. This is just a few names that I developed a close friendship with. I would highly recommend the excellent professional attitude and expertise in physical therapy everyone was professional and caring. (Erah, Emily and Ted helped me meet my goals). I would highly recommend facility to friends.

Carol Howard

“Thank you for all you do and thank you to your entire staff, volunteers, etc…

“Tomorrow is a year since my mom had her first stroke. I never would have believed she would never come back home from the hospital. I remember how scared my dad, brother and I were back then. This was the first of many difficult decisions in the past year, but I have to say the best one was to have my mom live at Complete Care! The staff is always willing to listen and help us and certain people really shine and love there job and it shows.

“Every day my dad visits my mom and every day he is greeted as if its his second home. He is known by name by most people and they really care for his well being and safety. Both of my parents are treated like family and not like a patient.

“Every question or concern we have is dealt with quickly and professionally as if it was a decision that person would make for their own family member. It is not easy being far away, however we are always kept up to date and we are always involved in any decisions for my mom which gives us peace.”

 

Thank you from the entire Gerety family!

Great Care

“My mom needed rehab care after a fall at home. The hospital made the arrangements in a short amount of time and I didn’t have the opportunity to check out Complete Care first. I was a little apprehensive since many of the reviews I was able to find were of the prior Green Acres management in control. I was pleased at the cleanliness of the room, the new management who was awesome and absolutely the best social worker! My mom enjoyed the meals, and still talks about Jason who sang to her. The location was convenient to continue to have her caregiver visit for continuity. Mom was anxious to go home but I know she misses her many new friends that took great care of her. Thanks everyone!”

 

Kate Connors Barbieri

“Since taking over Green Acres, improvements to the food and care have been made. We thought my mom was getting great care before, but Efraim has shown that Complete Care will take Green Acres to the next level.”

Denise Moser

Asbury Park Press: Dying wish granted

Read Article

Thank You Carlo!

“Carlo was so helpful in caring for my grandfather! He was there multiple times and each time Carlo treated him so well! When a transport team was rude and impatient, Carlo made sure that my grandfather’s care was always the number one priority! My family thanks Carlo for everything he has done for us!”

 

Sam Szewczyk

"I have been in a lot of rehabs unfortunately, and I have never been treated with such professional care and respect...
“Even when I was a disgruntled patient they still put up with me, I leave here knowing that I have the knowledge and the tools that the therapists have provided for me. It is a very nice environment to go and exercise in. Everyone that I have worked with were good to me and I thank you for the care.”

Americo & Fiore

Dear Rivka and the Staff at Complete Care at Green Acres,

Thank you so much for the beautiful flowers. They were bright and happy and lasted a long time! Thanks also for the kind words and support. It is much appreciated. Lastly, thanks for the care you are giving my mom. She is so fragile right now. You are all so upbeat and positive and she needs that encouragement.

Thank you so much!

Cathy Upton & Family

To the PT and OT Staff,

“Please accept my deepest thanks to all the staff for your thoughtfulness, kindness and compassion during my stay at Green Acres. I cannot thank you all enough for your hard work helping me recover from my foot surgery. I’m confident that I can manage my daily activities as I continue my recovery.”

Sincerely, Pam.U.

Dear Director of Nursing,

“I just wanted to take a moment and thank you and your staff for making my Mom’s last days on earth livable. And I also wanted to thank you all for letting her pass with peace and dignity.

“Madi and Pham brought Mom so much respect and joy in her miserable state, I truly cannot thank them enough. Mom kept telling me “Oh, Michael, these girls here are so sweet and nice to me. Even when I’m cranky. Even when I don’t feel good. They just smile and give me hugs and make me feel good! They are so beautiful, inside and out, one to the next. I’m so lucky. They are wonderful. They are like angels!” Mom said Madi treated her like she was her daughter and was gentle, kind, patient and understanding.

“I wanted to say thank you to everyone that was there for Mom at the end. Cathy told me of multiple people being there, staying there, praying and holding her hand. There are no words for my appreciation of that. One of Mom’s biggest fears was dying alone. So, from the bottom of my heavy heart, thank you all for that. 

“Thank you again, for all of your love and humanity.”

Sincerely, P.D.

Dear Efraim and Staff,

“Five Stars! We recommend this wonderful place for your loved ones to get the best of care. You feel like you are Family here at Complete Care at Green Acres. Donald and I would like to thank you, and your entire Staff. The Facility is EXTRAORDINARY, the care that goes into taking care of our lived ones is exceptional. I have been in a few Facilities and there is no place like here. Our Mom has been here for two weeks, after a fall and she is doing well. The kindness and love that everyone has shown her is amazing. Anyone who comes here will be so lucky to get the best care from the Entire Amazing Staff. From the front of the house to the back a big thank you to all of you in your help with caring for our Mom. We are truly Blessed to have been able to have Mom in your home.”

The E. and S. Families

Dear Efraim,
I know this note is long overdue, but did not want anymore time to go by before I told you how much I appreciated the great care I received at Green Acres.
Asia, head of nursing, took me under her wing and made sure I was eating/drinking properly, especially when I was not feeling well. I found the PT and OT staffs to be very professional and caring.  Emily and Megan made sure I was up to housekeeping when I got home.  Alma, Jason, Dom, helped me tremendously to get back on my feet.  The nursing staff was great – I remember Jennifer, Denise, Richard. Forgive me If I do not recall everyone’s name. My excuse is that I was on drugs – smile!
I wish you great success in the administration of this 5-star facility, Efraim.  I miss your popping in every morn to say “good morning, Mary Ann.”

Mary Ann Raykovich

TO:
Efraim, Supervisor; Angelo, Manager;
Rehab Therapists:
Jed, Jason, Megan,
Emily, Lydia;
Nurses:
Amanda, Rachel,
Reeni, Jen,
and other dedicated people whose names I cannot recall, thank you for the “Complete Care” that you gave me during my stay at Green Acres.

June M. Reizer

Thank You!

“My mom just completed her rehab after a total knee replacement at Complete Care at Green Acres. The nursing team were wonderful-Carlos, Rachel, Nadine, Eric, Angelo, Reina-you are so compassionate, caring and patient! The rehab was remarkable. My mom came to Green Acres in significant pain and could not ambulate for than a few feet. She left 12 days later racing down the hallway in her walker!

Efraim and his team are always available to listen and try to accommodate date the individual needs of each patient.”

Carol Rae

Good Afternoon Efraim,

“I just returned to Massachusetts after spending a very productive week in New Jersey.  I had the pleasure of visiting your superb facility several times and would like to compliment you and your staff for taking such great care of my, Mom.

“I would like to extend a special note of appreciation and gratitude for the exceptional care and compassion provided by Ms. Fem and Ms. Melissa.  They treated my Mom very well.  Their level of complete care and professionalism speak volumes about your outstanding facility.
“I look forward to discussing my Mom’s continuing care and rehabilitation plan with Ms. Greenspan. Meanwhile, many thanks again to you and your dedicated team for all your exceptional efforts!  Best wishes for a healthy, happy and prosperous New Year!”

Audrey Painter

Dear Director of Nursing,

“I just wanted to take a moment and thank you and your staff for making my Mom’s last days on earth livable. And I also wanted to thank you all for letting her pass with peace and dignity.

“Madi and Pham brought Mom so much respect and joy in her miserable state, I truly cannot thank them enough. Mom kept telling me “Oh, Michael, these girls here are so sweet and nice to me. Even when I’m cranky. Even when I don’t feel good. They just smile and give me hugs and make me feel good! They are so beautiful, inside and out, one to the next. I’m so lucky. They are wonderful. They are like angels!” Mom said Madi treated her like she was her daughter and was gentle, kind, patient and understanding.

“I wanted to say thank you to everyone that was there for Mom at the end. Cathy told me of multiple people being there, staying there, praying and holding her hand. There are no words for my appreciation of that. One of Mom’s biggest fears was dying alone. So, from the bottom of my heavy heart, thank you all for that. 

“Thank you again, for all of your love and humanity.”

Michael Botiega

Resident Review of Complete Care Green Acres

Please check out this lovely review from one of our residents, Mr. Welch.

Posted by Complete Care at Green Acres on Wednesday, August 15, 2018
To All,

“In spending weeks at Green Acres, I would like to thank all who showed kindness to me. The nurses, the aids, housekeeping, dietary, receptionists were not only efficient, but very accommodating.

Efraim and Nate, Thank you for being so concerned about your residents.

I highly recommend Green Acres.”

Arlene L. Neary